Terms of Service

Last Updated: 01-09-2026

Who We Are

Emma Rose Atelier ("we," "us," or "our") operates the website https://www.emmaroseatelier.co.uk (the "Site"). We are dedicated to providing our customers with high-quality women's clothing through our online store. This document outlines the terms and conditions governing your use of our Site.

Acceptance of Terms

By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site. We reserve the right to modify these terms at any time and continued use of the Site after such changes will constitute your acceptance of the new terms.

License to Use Our Site

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.

Definitions

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
Company: When this policy mentions "Company," "we," "us," or "our," it refers to S.P Handelswaren, trading as Emma Rose Atelier, located at IJsvogellaan 96, 2261 DK Leidschendam, Netherlands.
Country: The location where Emma Rose Atelier or its owners are based, in this case the Netherlands and the United Kingdom.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Emma Rose Atelier and use the services.
Service: Refers to the services provided by Emma Rose Atelier as described in the relevant terms and on this platform.
Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: Emma Rose Atelier site, accessible via https://www.emmaroseatelier.co.uk
You: A person or entity that is registered with Emma Rose Atelier to use the Services.

User Responsibilities

You agree to:

Provide accurate, current, and complete information when creating an account or placing an order.
Maintain the security of your account by protecting your password and restricting access to your account.
Notify us immediately of any unauthorized use of your account or any other breach of security.
Accept responsibility for all activities that occur under your account.

Restrictions

You agree not to, and you will not permit others to:

License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party.
Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.
Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of Emma Rose Atelier or its affiliates, partners, suppliers, or licensors.

Information We Collect

We may collect personal information when you:

Create an account
Place an order
Subscribe to our newsletter
Contact customer service

Personal Identification Information: Name, email address, mailing address, and phone number.
Payment Information: Credit card details are processed securely through third-party payment processors.
Non-Personal Identification Information: Browser type, device type, IP address, pages visited, and time spent on the site.

Return and Refund Policy

If you are not satisfied with your purchase, please contact us via support@emmaroseatelier.co.uk within 14 days for returns or exchanges. Products must be returned in original condition and packaging. For full details, please refer to our Return and Refund Policy.

Limitation of Liability

Under no circumstances shall Emma Rose Atelier be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any products purchased through it.

Indemnification

You agree to indemnify, defend, and hold harmless Emma Rose Atelier, its affiliates, and employees from any claims, losses, liabilities, damages, or expenses (including reasonable legal fees) arising out of or related to your violation of these Terms of Service or your use of the Site.

Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these Terms or your use of the Site shall be submitted to the competent courts of the Netherlands. All times and deadlines referenced on this Site are in Central European Time (CET / GMT+01:00), unless stated otherwise.